1. The Automotive Industry Context and the Electrification Trend in Vietnam
In recent years, Vietnam’s automotive industry has witnessed a revolutionary transformation, particularly with the rise of electric vehicles. The emergence of VinFast – Vietnam’s pioneering electric car brand – has ushered in a new era, accelerating the trend of vehicle electrification at an increasingly rapid pace.
Along with this development, the demand for a modern, professional, and well-integrated system of electric vehicle repair and maintenance services has also grown significantly. This presents both an opportunity and a major challenge for after-sales service providers in the industry.
2. CarOn Holdings – A Pioneering Vision in Automotive Services
As a member of Minh Viet Global Group, CarOn Holdings has established its position in the market with a clear orientation to become one of the most diverse and modern automotive service networks in Vietnam.
In October 2024, CarOn Holdings officially signed a cooperation agreement with VinFast, becoming an authorized service provider for repair, warranty, and maintenance of VinFast electric vehicles nationwide. This marked a significant milestone, positioning CarOn as a strategic partner in building a dedicated after-sales service network for electric vehicles.
3. VinFast CarOn System – Scale and International Standards
To date, CarOn Holdings has put into operation 11 VinFast CarOn service centers across the country. Each center has been equipped with a synchronized, modern system that meets international standards, supplied by Tan Phat ETEK – a leading company in automation and solutions for the automotive industry.
The standard equipment list at the VinFast CarOn System includes:
- Koisu 2-post lifts – supporting quick and accurate undercarriage inspection and maintenance.
- Weibao oil-based spray booth – optimizing paint quality and ensuring a flawless finish after repair.
- Doorcar frame alignment system – restoring vehicle body structure after collisions while maintaining safety integrity.
- EtekGreen A-frame battery lift – a specialized solution for EVs, ensuring safe battery removal and installation.
- Koisu tire changers & wheel balancers – advanced equipment that saves time and enhances precision.
- Hand tools & safety equipment systems – meeting all technical requirements and safety standards during servicing.
Thanks to this comprehensive investment, VinFast CarOn has quickly become one of the leading professional electric vehicle repair and maintenance service networks in Vietnam.
4. Challenges and Solutions from Tan Phat ETEK
During the implementation of the VinFast CarOn System, CarOn Holdings faced several challenges:
- The need to synchronize equipment across multiple service centers.
- High technical requirements for VinFast electric vehicles, especially the battery system.
- Ensuring a rapid launch schedule to promptly serve customers.
With extensive experience, Tan Phat ETEK delivered a comprehensive solution:
- Rapid and synchronized deployment, guaranteeing both equipment quality and timely handover.
- Provision of specialized equipment for electric vehicles, highlighted by the EtekGreen A-frame battery lift.
- Training and technology transfer, enabling CarOn’s technicians to operate equipment proficiently.
As a result, CarOn Holdings successfully overcame these challenges and brought 11 VinFast CarOn service centers into operation as scheduled.
5. Achieved Results
The investment in building a modern service system has brought CarOn Holdings several remarkable outcomes:
- Enhanced customer experience: VinFast customers now have access to fast, professional, and safe repair and maintenance services.
- Strengthened CarOn’s brand reputation in the automotive service industry.
- Contribution to the growth of Vietnam’s EV industry, supporting VinFast in expanding its electric vehicle ecosystem.
- Improved business efficiency thanks to a widespread service network that meets the growing demands of the market.
6. The Value of the CarOn – Tan Phat ETEK Partnership
CarOn Holdings chose Tan Phat ETEK not only for its internationally certified equipment, but also because of:
- Extensive experience in implementing large-scale automotive projects.
- The ability to tailor solutions to the specific requirements of electric vehicles.
- A commitment to long-term partnership and comprehensive support.
This collaboration has created a strong synergy, helping CarOn elevate its service quality while reinforcing Tan Phat ETEK’s pioneering position in automotive technology solutions.
7. Future Vision
As Vietnam’s electric vehicle market continues to boom, CarOn Holdings aims to expand the VinFast CarOn System to more provinces and cities, bringing international-standard services to all customers.
🤝 In partnership with CarOn, Tan Phat ETEK is committed to continuing to provide the best solutions, equipment, and support services, contributing to the development of a modern, safe, and sustainable after-sales ecosystem for the electric vehicle industry.
